Privacy Policy

Last updated: December 5, 2025

1. Introduction

Pro Smart Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our autonomous fleet management services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Name, email address, phone number, company name
  • Usage Data: IP address, browser type, pages visited, time spent on pages
  • Fleet Data: Robot telemetry, performance metrics, operational data
  • Technical Data: Device information, operating system, network information

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service and support
  • Send you updates, marketing communications, and promotional materials
  • Detect, prevent, and address technical issues and security threats

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes 256-bit encryption for data transmission, secure data storage, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction of processing
  • Data portability
  • Objection to processing

7. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@Pro Smart Solutions.com
  • Phone: +1 (555) 123-4567